Standard shipping typically takes 5-7 business days within the UK. International orders may take 10-15 business days depending on your location. Express shipping options are available at checkout for faster delivery.

Yes, we ship worldwide to most countries. Shipping costs and delivery times are calculated at checkout based on your location. If your country is not listed, please contact our customer service team.

Orders can be modified or cancelled within 2 hours of placement. After this time, your order will be processed and shipped. Please contact us immediately if you need to make changes.

We offer a 30-day return policy on all unworn items with original tags attached. Items must be in their original condition. Please contact our customer service team to initiate a return.

Original shipping fees are non-refundable. However, if you received a damaged or incorrect item, we will cover all return shipping costs and provide a full refund including original shipping fees.

Once your order ships, you will receive a tracking number via email. You can use this number to track your package on our website or the carrier's website. Tracking information is typically available within 24 hours of shipment.

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and Shop Pay. All transactions are secure and encrypted for your protection.

Yes, we offer exchanges for different sizes or colours within 30 days of purchase. Items must be unworn with original tags. Contact our customer service team to arrange an exchange.

You can reach our customer support team via email, live chat on our website, or by phone during business hours. We typically respond to all enquiries within 24 hours.